FREQUENTLY ASKED QUESTIONS

HOW DOES PUG SHOP DESIGN WORK?

Pug Shop Design offers professional design services for a flat-rate monthly investment. Getting started is super easy, simply:

  1. Choose a Plan at http://www.pugshopdesign.com/plans-and-pricing/
  2. You will receive an email with instructions on accessing your account
  3. You email your first request
  4. We get to work on your design
  5. You get all Native Photoshop design files
  6. Need a revision? Good News! You get UNLIMITED revisions...although, we are pretty pugtastic 🙂 Just in case we didn't nail it, just email us back and we'll make any changes you'd like.

IT SOUNDS TOO GOOD TO BE TRUE!
HOW CAN YOU OFFER UNLIMITED DESIGN FOR SUCH A LOW MONTHLY INVESTMENT?

Pug Shop Design is a team of professionals that is REALLY good at what they do. Our team doesn't do complex designs like logos, we focus on what we are really good at so that we can deliver our best work to you and quickly.


HOW LONG DOES IT TAKE TO GET MY DESIGNS?

Your designs will be provided to you within 24 - 72 business hours of your request. Most requests will be completed within 24 business hours (but can take up to 72 hours depending on the volume of requests you submit at one time). Business hours are Monday - Friday 8:00 am - 5:00 pm (MST).


IS THERE A CONTRACT THAT I NEED TO SIGN?

Nope! Here's our philosophy on contracts...we do good work...no, make that GREAT work! If you don't think so, then we will give you your money back (within 14 days) of signing up.


WHO CAN SUBMIT DESIGNS?

Your Pug Shop Design account is set up for (1) one user. Requests must be submitted from your user account email to be accepted. If you have a large team that would require additional users please CONTACT US to discuss your specific needs.


WHAT TYPE OF GRAPHIC DESIGN CAN I REQUEST?

Your Pug Shop Design Team will provide you with basically any basic graphic request that you request that is not considered a "complex design" such as (but not limited to):

  • Social Media Graphics
  • Facebook Ad Images
  • Business Card Design
  • Basic Flyer Design
  • Banner Designs
  • Email Headers
  • eBook Covers
  • 3D eBooks
  • Powerpoint Background Images
  • Sale Sheets
  • Posters
  • Display Banner Ads
  • Blog Post Images
  • Website Images (just not the entire page design)
  • And plenty more!!!

Images that are considered "complex designs" are (but not limited to):

  • Logos or Branding Portfolio
  • Complete Landing Page Designs
  • Website Designs
  • Video / Motion Graphics
  • Infographics
  • Heavy Photo Manipulation
  • Large Copy Heavy Layout Designs
  • Illustrator Designs
  • 3D / CAD Designs
  • HTML / CSS / UI / UX / Mobile or App Designs
  • Programming / Coding

*Complex designs are NOT part of your monthly Pug Shop Design Service but can be provided for an extra investment. CONTACT US if you have a more complex design request.

LIKE WHAT YOU SEE?
LET'S GET STARTED

100% Money Back Guarantee - NO RISK!

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